Practical AI and automation, shaped around the work.
I help teams reduce repetitive work with automation and AI agents that fit their real processes. We start with the workflow, identify where automation helps, and define clearly where human review stays in the loop.
What this work looks like
AI is useful where it removes repetitive work or surfaces information people would otherwise spend time finding. Not every problem needs AI — and that is usually the first conversation.
AI agents (assisted)
Agents that read, decide and act within agreed boundaries. Human review stays where it matters.
Process automation
Replacing manual handoffs with reliable flows across email, documents, CRMs and operational tools.
Knowledge base & search
Turning existing documents and tickets into a private, queryable source for your team.
Internal copilots
Custom assistants for support, sales, operations or clinical teams, built on your data and your workflows.
Workflow redesign
Adjusting the process so automation actually helps, instead of being bolted onto a broken flow.
Safe deployment
Evaluation harnesses, prompt versioning, cost controls and clear rollback paths before anything goes live.
What you can expect (per agreed scope)
- A clear description of the workflow before and after the change.
- Defined boundaries for what the agent or automation does, and what stays with humans.
- Working solution, with documented configuration and rollout plan.
- Evaluation results against the agreed acceptance criteria.
- Handover documentation and runbook for your team.